Terms of Use

1 About our Terms

1.1 These Terms explain how you may use this website (the “Site”) which is provided by us free of charge.

1.2 You should read these Terms carefully before using the Site.

1.3 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

1.4 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

1.5 If you have any questions about the Site, please contact us by:

1.5.1 e-mail at tellmemore@reliancetechnologycare.co.uk or

1.5.2 telephone on 01977 696612 (Monday to Friday: 9am to 5.30pm).

1.6 Definitions

“Content” means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;
“Site” has the meaning given to it in clause 1.1;

“Terms” means these terms and conditions of use as updated from time to time under clause 12;

“we” means Reliance High-Tech Limited, company registration number 02025063 and the registered office of which is at 6 The Enterprise Centre, Easthampstead Road, Bracknell, Berkshire, RG12 1NF (and “us” or “our” shall have the same meaning); and

“you” means the person accessing or using the Site or its Content (and “your” shall have the same meaning).

2 Using the Site

2.1 Any person is hereby authorised to view the information available on the Site for information purposes only.

2.2 As a condition of your use of the Site, you agree not to use the Site:

2.2.1 for any purpose that is unlawful under any applicable law or prohibited by these Terms;

2.2.2 to commit any act of fraud;

2.2.3 to distribute viruses or malware or other similar harmful software code;

2.2.4 for purposes of promoting unsolicited advertising or sending spam;

2.2.5 to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

2.2.6 in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

2.2.7 to promote any unlawful activity;

2.2.8 to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

2.2.9 to gain unauthorised access to or use of computers, data, systems, accounts or networks; and

2.2.10 to attempt to circumvent password or user authentication methods.

2.3 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

2.4 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at tellmemore@reliancetechnologycare.co.uk.

2.5 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

3 Your privacy and personal information

3.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

3.2 Our privacy policy is available here.

4 Ownership, use and intellectual property rights

4.1 The Site and all intellectual property rights in it including but not limited to any Content are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world).

4.2 We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.

4.3 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

5 Software

5.1 Software may be made available for you to download in order to help the Site work better. You may only use such software if you agree to be bound by the terms and conditions that apply to such software (this is sometimes known as an ‘end user licence agreement’ or ‘EULA’). You will be made aware of any terms and conditions that apply to the software when you try to download it. If you do not accept such terms and conditions, you will not be allowed to download the software. You should read any terms and conditions carefully to protect your own interests (they may contain provisions that set out what your legal rights are under, eg, the Consumer Rights Act 2015, what your legal responsibilities are when using software, what the software provider’s legal responsibilities are, and provisions that limit a software provider’s legal responsibilities to you).

5.2 All such software is solely for your personal use in a non-commercial manner.

5.3 Using the software in an unlawful way (such as reproducing or redistributing it in a way that breaches these Terms and any others that apply to it) is expressly prohibited and may result in civil and criminal penalties.

6 Accuracy of information and availability of the Site

6.1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

6.2 We may suspend or terminate operation of the Site at any time as we see fit.

6.3 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

6.4 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

7 Linking and framing

7.1 You may create a link to our Site from another website without our prior written consent provided no such link:

7.1.1 creates a frame or any other browser or border environment around the content of our Site;

7.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;

7.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or

7.1.4 is placed on a website that itself does not meet the acceptable use requirements of these Terms.

7.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

8 Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

9 Limitation on our liability

9.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury caused by our negligence), we are not liable to you for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Site in any way, any websites linked to the Site or the material on such websites.

10 Events beyond our control

We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control.

11 Rights of third parties

No one other than a party to these Terms has any right to enforce any of these Terms.

12 Variation

These Terms are dated 31 July 2024. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 12. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

13 Disputes

13.1 The laws of England and Wales will apply to these Terms and any dispute or claim arising out of, or in connection with, them.

13.2 The courts of England and Wales will have exclusive jurisdiction in relation to these Terms.

 

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